🌿 Pray with Smile – Policies1

At Pray with Smile, we believe in purity, honesty, and customer happiness. Please read our policies carefully before placing an order.

Shipping Policy 🚚

  • We ship all across India.
  • Flat Shipping Charge: ₹60 per order.
  • Orders are processed within 1–3 working days.
  • Delivery usually takes 3–7 working days depending on location.
  • Bulk or customized orders may take additional processing time.
  • Once shipped, tracking details will be shared via SMS/Email/WhatsApp.

Return & Refund Policy 🔄

Due to the nature of our organic and personal care products, we do not accept returns once the product is delivered.

However, refunds/replacements will be considered if:

  • You receive a damaged product
  • You receive the wrong item
  • The product is missing from the package

📌 To request a replacement:

  • Contact us within 48 hours of delivery
  • Share order details and clear unboxing video/photos

Approved refunds will be processed within 5–7 working days.

Cancellation Policy ❌

  • Orders can be cancelled within 12 hours of placing the order.
  • Once shipped, cancellation is not possible.

For bulk or customized gift orders, cancellation may not be allowed after confirmation.

Product Disclaimer 🌿

  • Our products are made using natural and organic ingredients.
  • Results may vary from person to person.
  • Always perform a patch test before use.
  • Pray with Smile is not responsible for allergic reactions caused by individual sensitivities.
  • For external use only.
  • Keep away from children.

Soap Making Kits contain raw materials like NaOH (Castic Soda) which must be handled carefully and kept away from children.

Bulk Orders & Customization 🎁

We offer:

  • Bulk gifting options
  • Customized hampers
  • Raw materials for hobby and business use

For bulk inquiries, please contact us directly.

Privacy Policy 🔒

  • We respect your privacy.
  • Personal information (name, phone number, address, email) is used only for order processing and communication.
  • We do not sell or share your data with third parties.
  • Payment information is securely processed via trusted payment gateways.

Contact Us 📞

For any queries, support, or bulk orders:

  • 📧 Email: [your email here]
  • 📱 WhatsApp: [your number here]
  • 📍 Location: India

We usually respond within 24 hours.

💛 Our Promise

At Pray with Smile, we aim to deliver:

  • Pure Ingredients
  • Honest Pricing
  • Safe Packaging
  • Happy Customers

Thank you for supporting a small, soulful brand 🌸

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